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Questions or concerns?

If you have any questions, concerns or want to learn more about our loan programs, please use one of the various was below to contact us. Thanks!

 (Hours 8am to 6pm MST, Mon-Fri)

Chat: you can open a chat at the bottom right of any page on our site

customerservice@boxhomeloans.comcreate new email


360 Technology Court, Suite 200
Lindon, UT 84042

Tell us what you like

If you found any part of our service, our technology, specific team members to be exceptional, please contact us to let us know. At Box Home Loans we strive to provide the best loan experience possible, letting us know what you love will ensure we continue to do so in the future.

Here are some of the best places you can leave a review:

Link to reviewsLink to BBB

Or you can any of the sources listed above or below to contact us directly.

Complaints or Concerns

If you have complaints or concerns and you would like to contact us but you do not feel comfortable sharing with your loan officer or processor, you can submit those to us in the following ways:

– Email: complaints@boxhomeloans.comcreate new email

-Your My Account Page

Anyone wishing to submit a complaint or concern anonymously can do so in the following ways:

-Live Chat

-Mail to: Complaints 360 Technology Court, Suite 200 Lindon, UT 84042